The session can be cancelled or rescheduled with 48 hours notice to Mavencliq A mentee can initiate a refund within 7 days after making the payment and 48 hrs before the session. It will take 5-7 working days to credit after the refund is initiated. Mentee have the option to cancel a session and get a full refund until 48 hours before the start of the session. Emails need to be sent for the cancellation or rescheduling 48hrs prior. If the mentor cancels the session, the mentee has the option to opt for an alternate mentor or cancel the session. No refunds is admissible if the mentee misses the session after scheduling it. The mentee however, has the option to reschedule the session after the initial no-show. If a mentee had a session with mentor for the pre-defined time, the session counts as completed. No refund can be initiated for a completed sessions.